Orders will usually be shipped within 48 hours from receipt of payment. If the dispatch time is expected to exceed this then you will be notified via email to let you know your orders progress. We strive to keep all the products in stock. If a product is not in stock there will be a notification in it's product description. You will receive an email when the order is dispatched.
Shipping methods: Within Australia
All orders shipped within Australia will be shipped via Toll Priority Courier at a flat rate of $15.00 ($30.00 for Northern Territory orders). This is a very fast and reliable service that can be tracked online at www.tollonline.com.au
Shipping methods: International
Registered AirmailA registered Airmail service by Australia Post that can be tracked online at www.auspost.com.au/track. If you not in a hurry and willing to wait, this is a good, cheap option. Delivery time: Usually takes between 10-14 business days for most global destinations. note: this option is only available for orders up to 2 kilograms.
Express Post international
Express delivery service by Australia post. Parcels can be tracked at : www.auspost.com.au/track Offers a faster service than airmail with standard parcel tracking. Delivery time: Usually takes between 4-5 business days for most global destinations.
Premium express service by TNT couriers. Parcels can be fully tracked at: www.tnt.com.au. Full courier door to door service with fast delivery times and comprehensive online tracking. Delivery time: Usually takes between 4-5 business days for most global destinations.
Shipments can be insured for an additional amount. Note: It is the customer's responsibility to insure the goods against damage or loss. If this does happen though contact us straight away and we will help you sort out the problem.
Taxes / Duties
International Shipments are free of Australian Government duties and taxes. When the shipment arrives in the country of the destination it "may" incur Custom clearance fees, duties and taxes. These are payable by the customer and often have to be paid before the shipment is delivered.